Privacy Policy
Last Updated: September 19, 2025
Digital Optimization and Process Improvement, LLC (DOPI) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or interact with our services.
1. Information We Collect
- Personal Information: Information you voluntarily provide through forms, such as your name, email address, phone number, or business details. This includes information submitted via our Request Proposal form, which is stored in our CRM to help us manage client relationships and provide tailored services.
- Automatically Collected Information: Data such as IP addresses, browser type, device type, and usage data collected through cookies, analytics, and similar technologies.
2. How We Use Your Information
We may use your information for purposes including:
- Providing, personalizing, and improving our services.
- Communicating with you, including responding to inquiries or sending requested information.
- Managing proposals, contracts, and business relationships through our CRM system.
- Analyzing website performance and usage trends to enhance user experience.
- Complying with legal and regulatory requirements.
3. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to improve your browsing experience and gather usage data. By using our website, you consent to our use of cookies in accordance with this policy. You may adjust your browser settings to manage cookie preferences.
4. How We Share Your Information
We do not sell your personal information. However, we may share limited data with trusted third-party service providers (e.g., Google Analytics, CRM providers) that assist us in operating our website and business. These third parties process your data in accordance with their own privacy policies.
5. Security Measures
We take reasonable steps to protect your data from unauthorized access, use, or disclosure, including the use of secure servers and encryption where applicable. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute protection.
6. Your Rights and Choices
You may request access to, correction of, or deletion of your personal information. To exercise these rights, contact us at contact@dopillc.com.
7. Third-Party Links
Our website may contain links to external websites not operated by DOPI. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
8. Children’s Privacy
Our website is not directed to children under the age of 16. We do not knowingly collect personal information from children. If you believe a child under 16 has provided us information, please contact us so we can delete it.
9. Governing Law
This Privacy Policy is governed by the laws of the State of Maryland, USA, and should be read together with our Terms & Conditions which also apply when using our website.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised “Last Updated” date.
11. Contact Information
If you have questions or concerns about this Privacy Policy, please contact us by referencing the contact information in the footer or submitting a requested via the Contact Us page.